How do I get started with Cursive?

Three ways: (1) Book a 15-minute strategy call to discuss your needs, (2) Purchase directly and we'll reach out within 24 hours to start onboarding, (3) Sign up for free to explore People Search before committing.

Which plan is right for me?

Cursive Data: You have an outbound process and need better lead lists. Cursive Outbound: You want done-for-you campaigns. Cursive Pipeline: You need full-stack AI SDR automation. Not sure? Book a call for recommendations.

How fast can we get started?

Cursive Data: Instant access, first list in 5-7 days. Cursive Outbound: 1-2 weeks for full setup. Cursive Pipeline: 2-3 weeks for onboarding and AI training.

Can I cancel anytime?

Yes. All plans are month-to-month with no long-term contracts. Give 30 days notice to cancel. Monthly fees are prorated if you cancel mid-month.

Is there a setup fee?

No setup fees — ever. Your first month includes complimentary white-glove onboarding from our team to get your pixel installed, integrations connected, and first leads flowing — at no additional cost.

Do you offer volume discounts?

Yes. 6-month commitment: 10% discount. Annual commitment: 20% discount. Multiple services: Custom bundled pricing. Enterprise needs: Contact us for custom quotes.

How do you ensure data quality?

We guarantee 95%+ email deliverability through multi-source verification, real-time validation, bounce protection, and continuous enrichment. We replace any bounced emails at no charge.

Can I use my own lead lists?

Yes. With Outbound and Pipeline tiers, you can upload existing lists or combine them with ours. We'll enrich and verify them before sending.

What integrations do you support?

CRMs: Salesforce, HubSpot, Pipedrive, Close, Copper. Email: Gmail, Outlook, Office 365. Calendar: Google Calendar, Outlook Calendar. Communication: Slack, Microsoft Teams. API access (Pipeline tier) allows custom integrations.

How does website visitor tracking work?

We install a JavaScript pixel that identifies companies visiting your site via IP address, matches them to our database, extracts decision-maker contact info, tracks pages visited, and scores intent. Visitor tracking is included with all Cursive service plans at flat monthly pricing.

Is my data secure?

Yes. SOC 2 Type II compliant, end-to-end encryption, regular security audits, GDPR and CCPA compliant, role-based access controls, SSO available for enterprise. Your data is never shared or used to train AI models.

Can I export my data?

Yes. Lead lists via CSV export, campaign analytics via CSV or PDF reports, contact data via bulk API export, historical data available upon request. No lock-in - your data is yours.

What support do you offer?

All tiers: Dedicated account manager, email support (24-hour response), live chat (M-F 9am-6pm EST), help center. Pipeline tier: Dedicated success manager, weekly strategy calls, priority support (4-hour response), direct Slack channel.

Do you offer refunds?

Setup fees are non-refundable. Monthly subscriptions: Prorated refunds if you cancel mid-month. First month guarantee: If you're not satisfied in first 30 days, we'll work with you to make it right or provide prorated refund.